Monday, 10 April 2017

IRCTC Customer Care Toll Free Number, Email Support & Office Address

Posted By: Admin
Indian Railway Catering and Tourism Corporation (IRCTC) is the most used website for Indian railway ticket booking. Sometimes while booking tickets or checking PNR status we may face problems or else if we want to know tourism packages of IRCTC, we need help of customer support. So here we are providing you the list of IRCTC customer care numbers, Toll free numbers, Tourism package enquiry details and Email ID’s. So you can easily enquiry about the details of your problems.

IRCTC Customer Care Toll Free Number, Email Support & Office Address

IRCTC Customer Care Toll Free Number, Email Support


IRCTC Customer Care Number: 011-23340000 (Most Authentic), 011-23345500, 011-23344787
IRCTC e-Catering Customer Care Number: 1800-1034-139 (Toll Free), 0120-4383892-99
IRCTC Food Related Complaints: 1800-111-321
IRCTC Fax Number: 011-23345400
IRCTC Delhi/NCR Customer Care Number: 011-39340000
IRCTC Chennai Customer Care No.: 044-25300000
IRCTC Toll Free Number: 1800-11-139
IRCTC Customer Care Number: 139


We can call IRCTC customer care numbers for queries about online tickets, catering and tourist packages. If you can’t reach IRCTC through customer care numbers, then you can mail them at

1. care@irctc.co.in For i-Tickets/e-Tickets.
2. etickets@irctc.co.in For cancellation of e-Tickets, refund and failed transactions.
3. customercare.ecatering@irctc.com For queries about e-catering.
4. seasontickets@irctc.co.in For Mumbai Suburban Season tickets.
5. shubhyatra@irctc.co.in For Shubhyatra Users.


IRCTC Toll Free Number: 1800-111-139 (24/7)
IRCTC Online eCatering Number (Third Party Caterers): 0120-4383892-99

IRCTC Customer Care Number For City Wise / Zone Wise


IRCTC Ahmedabad Customer Care Number: 079-2530-0000
IRCTC Bangalore Customer Care Number: 080-2530-0000
IRCTC Hyderabad Customer Care Number: 040-2530-0000
IRCTC Mumbai Customer Care Number: 022-2530-0000
IRCTC Delhi/NCR Customer Care Number: 011-3934-0000
IRCTC Chennai Customer Care Number: 044-2530-0000
IRCTC Chandigarh Customer Care Number: 172-2530-0000

IRCTC Toursim Toll Free Helpline / Customer Care Numbers 


IRCTC Tourism Chennai Helpline Number : 044- 64594959
IRCTC Tourism Kolkata Helpline Number : 033- 22439045
IRCTC Tourism Delhi Helpline Number : 011- 23701100
IRCTC Tourism Mumbai Helpline Number : 022- 22644378
IRCTC Tourism Chennai Helpline Number : 040- 66201263

IRCTC SBI Card Users Customer Care No. & Email ID


SBI Card users who do not receive the card within 1 month from the date of application. Kindly call the Railway SBI Card Helpline Number: 0124-39021212, 18001801295 (BSNL / MTNL line Users)
SBI Card Feedback Email ID: feedback.gesbi@ge.com
If you have any other queries regarding SBI card account then Email at shubhyatra@irctc.co.in

IRCTC Customer Care SMS Number


IRCTC Helpline: SMS HELP to 139
Train Time Table Enquiry: SMS TIME to 139
Train Seat Accommodation Enquiry: SMS TRAIN to 139
Fare Enquiry: SMS FARE to 139
PNR Enquiry: SMS PNR to 139
Train Arrival/Departure Enquiry: SMS AD to 139

IRCTC Office Address:


Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001.

Thank you for reading the article - IRCTC Customer Care Toll Free Number, Email Support & Office Address. If you have any question or queries let them leave in the comments section below.

1 comment:

  1. sir i forget my user id so i am not able to login in irctc so please confirm how to find my accont

    ReplyDelete