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Sunday, 14 August 2016

IRCTC Customer Care Toll Free Number, Email Support & Office Address

Posted By: Admin
Indian Railway Catering and Tourism Corporation (IRCTC) is the most used website for Indian railway ticket booking. Sometimes while booking tickets or checking PNR status we may face problems or else if we want to know tourism packages of IRCTC, we need help of customer support. So here we are providing you the list of IRCTC customer care numbers, Toll free numbers, Tourism package enquiry details and Email ID’s. So you can easily enquiry about the details of your problems.

IRCTC Customer Care Toll Free Number, Email Support & Office Address

IRCTC Customer Care Toll Free Number, Email Support


IRCTC Customer Care Number: 011-23340000 (Most Authentic), 011-23345500, 011-23344787
IRCTC e-Catering Customer Care Number: 1800-1034-139 (Toll Free), 0120-4383892-99
IRCTC Food Related Complaints: 1800-111-321
IRCTC Fax Number: 011-23345400
IRCTC Delhi/NCR Customer Care Number: 011-39340000
IRCTC Chennai Customer Care No.: 044-25300000
IRCTC Toll Free Number: 1800-11-139
IRCTC Customer Care Number: 139


We can call IRCTC customer care numbers for queries about online tickets, catering and tourist packages. If you can’t reach IRCTC through customer care numbers, then you can mail them at

1. care@irctc.co.in For i-Tickets/e-Tickets.
2. etickets@irctc.co.in For cancellation of e-Tickets, refund and failed transactions.
3. customercare.ecatering@irctc.com For queries about e-catering.
4. seasontickets@irctc.co.in For Mumbai Suburban Season tickets.
5. shubhyatra@irctc.co.in For Shubhyatra Users.


IRCTC Toll Free Number: 1800-111-139 (24/7)
IRCTC Online eCatering Number (Third Party Caterers): 0120-4383892-99

IRCTC Customer Care Number For City Wise / Zone Wise


IRCTC Ahmedabad Customer Care Number: 079-2530-0000
IRCTC Bangalore Customer Care Number: 080-2530-0000
IRCTC Hyderabad Customer Care Number: 040-2530-0000
IRCTC Mumbai Customer Care Number: 022-2530-0000
IRCTC Delhi/NCR Customer Care Number: 011-3934-0000
IRCTC Chennai Customer Care Number: 044-2530-0000
IRCTC Chandigarh Customer Care Number: 172-2530-0000

IRCTC Toursim Toll Free Helpline / Customer Care Numbers 


IRCTC Tourism Chennai Helpline Number : 044- 64594959
IRCTC Tourism Kolkata Helpline Number : 033- 22439045
IRCTC Tourism Delhi Helpline Number : 011- 23701100
IRCTC Tourism Mumbai Helpline Number : 022- 22644378
IRCTC Tourism Chennai Helpline Number : 040- 66201263

IRCTC SBI Card Users Customer Care No. & Email ID


SBI Card users who do not receive the card within 1 month from the date of application. Kindly call the Railway SBI Card Helpline Number: 0124-39021212, 18001801295 (BSNL / MTNL line Users)
SBI Card Feedback Email ID: feedback.gesbi@ge.com
If you have any other queries regarding SBI card account then Email at shubhyatra@irctc.co.in

IRCTC Customer Care SMS Number


IRCTC Helpline: SMS HELP to 139
Train Time Table Enquiry: SMS TIME to 139
Train Seat Accommodation Enquiry: SMS TRAIN to 139
Fare Enquiry: SMS FARE to 139
PNR Enquiry: SMS PNR to 139
Train Arrival/Departure Enquiry: SMS AD to 139

IRCTC Office Address:


Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001.

Thank you for reading the article - IRCTC Customer Care Toll Free Number, Email Support & Office Address. If you have any question or queries let them leave in the comments section below.
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Saturday, 13 August 2016

How to Create IRCTC Account | IRCTC Registration

Posted By: Admin
IRCTC sign up is really easy. In case you are fresh to online train ticket booking then you definitely will need an IRCTC account to book seats. You should provide only genuine information while create new account otherwise you are account will be removed and you can maintain only one authorized IRCTC account. Maintain a IRCTC account is incredibly beneficial, it is going to save your time and you can book tickets quickly as per your requirement. Using a IRCTC account, you can check seats availability within a train, cancel your tickets. You can create a new IRCTC account very easily by following steps below.

Creating New IRCTC Account


  • Between 7 AM to 11 AM, IRCTC won't allow you to register.
  • Go to www.irctc.co.in , Click on "Sign Up"

How to Create IRCTC Account | IRCTC Registration


  • Now you will find a four sections on IRCTC registration form. These section include Account and Personal details, Address Details, other services and at last word verification.
  • As you go through the registration form, be careful while filling the form any incorrect data may lead to deactivation of your account. Hence always keep your account updated with correct details and also provide correct details during registration.
  • Most importantly use a valid E-mail ID and mobile number in IRCTC registration form. As your User ID, Password and activation link will be sent to your provided E-mail ID and mobile verification code will be sent to your provided mobile number.
  • Red star marked fields are mandatory to full but you can skip the fields which are not marked with red star.
  • First you need to choose a username for your account, your username should be between 3 - 10 characters. As you put your username on the field, then just click on Check Availability link to check whether the username you choose is available or not. If it is not available, then try another username. And make sure that, choose the username which you can easily remember because you always need it to login to your IRCTC account.
  • Now select a security question and give it answer. In case if you forgot the password, you can recover it by using security question. 
  • Next go through all the personal details and enter them properly.

Personal Details Form While Creating IRCTC Account


How to Create IRCTC Account | IRCTC Registration


  • Now enter your Address details, don't give any fake address as you book I-ticket through IRCTC account they will send the tickets through courier to the address provided. Although you can provide a different address at the time of ticket booking but it will help you to book tatkal tickets faster. If you have provided correct address, you don't need to enter address all time when you book tickets.

Residential Address Details Section In IRCTC Account Sign Up


How to Create IRCTC Account | IRCTC Registration


  • Other services is the last section of IRCTC registration form. This is completely optional and depends upon your interest, as at this section you can subscribe to special offer, commercial, promotions and newsletters through E-mail or SMS on mobile. You can click on No option to unsubscribe.

How to Create IRCTC Account | IRCTC Registration


  • After filling all the sections, enter the verification code as given in the image. If you are unable to  understand the code properly you can use refresh button to get a new code on IRCTC registration.
  • Click on Submit button to complete the IRCTC account registration process. (If you want to clear all the form data and want to enter it again the click on reset button.)

How to Create IRCTC Account | IRCTC Registration


  • After clicking on submit button a pop up will appear, it shows your E-mail ID and mobile number, if the entered email id and mobile number are correct click OK button to proceed further.

How to Create IRCTC Account | IRCTC Registration


  • Now you will be go through Terms and Conditions page, click on Accept button to continue the registration process.
  • A registration completion message will be displayed once after you accept the terms and conditions.
  • Check your E-mail account and mobile, which you have provided while registering for IRCTC account.
  • You will receive your account password to your E-mail. Click on the activation link in your email or log in to IRCTC website.
  • Enter your mobile verification code received through SMS and click on submit button to activate your new account. If you haven't received the mobile verification code, click on first "Click Here" link.

How to Create IRCTC Account | IRCTC Registration


  • To update your registered mobile number if you entered wrong mobile number at the time of registration click on second "Click Here" link.
  • If you received so many messages with different mobile verification codes, use the recent verification code to activate your IRCTC account.
  • When you finally verify your own e-mail account and mobile, your IRCTC new account signing up procedure is actually completed.
  • Now if you want to change the password, you can change it by going through "Change password" link.


Done! Your IRCTC account registration is complete, now you log in to your IRCTC account and book tickets, check availability of trains. Even you can book tatkal tickets through online.
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Monday, 8 August 2016

IRCTC Login Account | Online Tatkal Ticket Booking | nget.irctc.co.in

Posted By: Admin
First you need to sign into IRCTC website to go through IRCTC Login process. After Signup or Login, you can make online reservation and Tatkal ticket booking.

IRCTC Login Account | Online Tatkal Ticket Booking | nget.irctc.co.in


How to Sign Up for IRCTC ?


By following simple steps you can create IRCTC new account. Fill up the IRCTC online new registration form then you can easily login to online railway ticket booking system.


1. Visit IRCTC website and click on Sign Up button.

2. After hitting the sign up button, an IRCTC new account registration form will appear. Fill the details of that IRCTC registration form with Account and personal details, Address Details, other services and at last word verification.

3. When you completed filling all the detail, you have to click on “Submit” button.

4. After submitting the IRCTC registration form you will get a mail from IRCTC with your IRCTC login ID and password, by using them you can login to the IRCTC website. Now you have created a new IRCTC account.

IRCTC Login / Sign In Process


After completing the IRCTC Login registration you can sign in to IRCTC (Indian Railway Catering Transport and Corporation) online ticket booking system through irctc login page. Just by entering your Username and Password which you have received in your e-mail ID.

Visit IRCTC Login Page (www.irctclogins.co.in) website.

The middle box is the irctc login section (As shown in the image below).

IRCTC Login Account | Online Tatkal Ticket Booking | nget.irctc.co.in
IRCTC Login Page

Now enter your User ID, Password and Captcha code.

After correctly filling the details click “Login” button to log in irctc online booking system.
Once you are successfully login to your account you can start booking tickets for your desired destination.

As there is no specific irctc login and ticket booking timings, you can book tickets at any time. But between 9 AM to 12 Noon many users in India try to login to book Tatkal tickets, so the irctc serves will face high traffic in that time. So the normal user who are trying to book railway ticket booking online are advised not get into ticket booking section at those timings.

How to Make Online Tatkal Booking ?


In case you want to book a train ticket at the last moment, you can try tatkal ticket booking process. Tatkal Booking Quota will open only 1 day before the journey day and there will be an additional charges are also included.


Go to the IRCTC login page and sign in to your account.

Check the train availability between the two stations. If tatkal ticket booking option is available on that particular day, you will see the option.

Just select the Tatkal option, Select a train and the class of journey (Like Sleeper, Seating, A/C, Non-A/C) to check the availability.

If the seats are available in the Tatkal Quota, proceed to the payment section and book your train ticket.

Thank you for reading the article - IRCTC Login Account | Online Tatkal Ticket Booking | nget.irctc.co.in
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Wednesday, 3 August 2016

IRCTC Ticket Cancellation Charges 2016 for 3 AC, 2 AC, 1 AC, SL

Posted By: Admin
Sometimes we can’t able to go through your journey and we want to cancel your tickets. As we cancel a ticket, Indian Railway imposes a certain amount, which is either based on a flat rate of IRCTC cancellation charges for train tickets or a percentage of amount deducted from the cost of a ticket as a cancellation charges. The cancellation charges will remain same whether we book your tickets through IRCTC website or any other travelling sites.

IRCTC Ticket Cancellation Charges 2016 for 3 AC, 2 AC, 1 AC, SL
IRCTC Ticket Cancellation Charges 2016

IRCTC Ticket Cancellation Charges 2016 for 3 AC, 2 AC, 1 AC, SL


One of the great services launched by Indian Railway is cancellation of railway tickets online. IRCTC cancellation charges for train tickets is imposed as a part of IRCTC service charges for the train tickets booked through IRCTC website or any other website connected with IRCTC.

We can only cancel the IRCTC tickets before the chart preparation, the train chart is prepared before the 4 hours of actual time of journey. Tickets cannot be cancelled once the chart is prepared. But when the ticket is not confirmed, we will get the full refund amount of the ticket as per existing rules of service deduction charges.

IRCTC Cancellation Charges for Confirmed e-tickets:


Generally IRCTC cancellation charges for e-tickets depends up on the status of ticket, class of the tickets, date and time of journey, distance of the journey and duration between the cancellation of railway tickets etc.

Standard Cancellation Charges per passenger are applicable for the tickets, which are cancelled within a day (i.e. 24 hours) or more in advance than the date of journey. The following charges are deducted for cancellation of ticket.

IRCTC Cancellation Charges for Second Class Rs. 60
IRCTC Cancellation Charges for Sleeper Class (SL) Rs. 120
IRCTC Cancellation Charges for 3 AC (AC Economy & AC chair car) Rs. 180
IRCTC Cancellation Charges for 2 AC (First Class) Rs. 200
IRCTC Cancellation Charges for First AC (Executive Class) Rs. 240

Cancellation charges for IRCTC ticket cancelled in less than 24 hours of scheduled departure until chart prepared. 25% of the fare subject to the minimum flat rate mentioned in the above clause.


Points To Remember:

A flat rate of 25% is deducted from the total cost of the ticket in addition to minimum cancellation charges for train tickets, if the confirmed ticket is cancelled within 48 hours and upto 12 hours before the schedule departure of the train.

A flat rate of 50% is deducted from the total cost of the ticket in addition to minimum cancellation charges for train tickets, if the confirmed ticket is cancelled within 12 hours and up to 4 hours before the schedule departure of the train.

If the departure and chart preparation of the train is less than 4 hours, then No Refund is given on cancellation of confirmed tickets.

IRCTC Cancellation Charges for Tatkal Tickets:


Yes. We can cancel tatkal tickets also, but no money is refunded when we cancel the confirmed taktal tickets. The total amount which we paid for booking the tatkal tickets is treated as cancellation charges of e-tickets, for confirmed taktal tickets.


IRCTC Ticket Cancellation Charges on RAC and Wait-Listed (WL) Tickets:


Wait-List tickets or RAC tickets cancellation charges – No cancellation charges for railway tickets are applicable, if your ticket is not confirmed and is under RAC or Wait-Listed ticket status. But clerk-age charges is deducted from the cost of the ticket and balance amount is refunded to the bank account or credit/debit card.

But what are actually Clerk age charges and when it is imposed ?

Clerk age charges are imposed for the clerical work performed in refund of amount on cancellation of unreserved, RAC and Wait-Listed tickets. The amount of clerk age charges are as follows.

Clerk age charges for all classes except second class Rs.65 per passenger
Clerk age charges for second class, unreserved tickets Rs.30 per passenger

IRCTC Cancellation Charges on I-tickets:


Even though we can book I-tickets on online, but they can’t be cancelled online. If we want to cancel an I-ticket then we should visit a computerised reservation centre printed copy of the ticket. The refund amount will be transferred to the respective bank account or credit/debit card from which the payment is made to book the tickets, after deducting the cancellation charges. No cash refund is provided to the customer at the reservation centre.
I-tickets can be cancelled at the reservation centre before 4 days (i.e. 72 hours) of scheduled departure of the train. We can’t cancel I-tickets between 72 hours and scheduled departure, even when the ticket is confirmed.

FAQs about IRCTC Ticket Cancellation Charges in 2016


1. What if I didn't cancel my RAC ticket and not traveled also. Can I get the refund and what will be the cancellation charges ?

>>For RAC tickets 30 Rs. per passenger will be deducted as cancellation charges in IRCTC, if you have filed the refund request. The RAC tickets should be cancelled within 3 hours of train departure and refund request also be made within 3 hours of train departure. If you don't file a refund request, no refund will be provided.

2. Will I get refund on services charges imposed while booking the tickets ?

>>No, you cannot get refund on services charges imposed while booking a IRCTC tickets. As this charges are levied by banks and the payment gateways. So the amount will not be refunded to your account.

#If you have any questions or queries after thoroughly going through the IRCTC Ticket Cancellation Charges 2016 for 3 AC, 2 AC, 1 AC, SL post content, you can leave them in the comments section below and they will be answered with the best information available.
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Saturday, 30 July 2016

How to Recover Forgotten IRCTC Login ID and Password

Posted By: Admin 13 Comments
As we know that irctc.co.in is the most visited travelling site in India and it have over a 25 million of active user's. But sometime the user may face the issue of forgetting Username and Password of IRCTC, once in their life time. Now here's the article in which we go through on How to Reset IRCTC Login ID and Password.

How to Recover Forgotten IRCTC Login ID and Password

Resetting Your IRCTC Login ID


Don't worry, if you have forgot your IRCTC Login ID, unless you know your email ID, that you have provided while registering.

Follow These Steps To Recover Your IRCTC Login ID


  1. Go to your email account that you have provided while registering for IRCTC and use the search bar to search for the keyword IRCTC.
  2. Now from the search results list, open mails and check for the mail which you received from IRCTC , while registering for IRCTC.
  3. In that mail you will find your user ID.
How to Recover Forgotten IRCTC Login ID and Password

  • If your account is not active for about 6 months or more, than IRCTC officials may disable your account. In such case, next best option will be to register for a new account.


IRCTC Password Recovery


In this information loaded world, it's very common to forget passwords. Don't worry though, now a days every site has a process to recover password. IRCTC do also has one.

Follow these steps to recover your password


  1. Click on " Forgot Password" link provided on the home page. Or Visit this IRCTC link.
  2. Enter your username and proceed to the next step. If you don't remember username, try above mentioned steps to recover your user ID.
  3. If your user ID exits, then you will be asked security questions that you have kept while registering for IRCTC.
  4. On answering those security questions correctly you will get mail having details regarding password reset.
  5. Click on the link and reset your password and this time try to create a password that is more memorable.
#If you have any questions or queries after thoroughly going through the How to Recover Forgotten IRCTC Login ID and Password post content, you can leave them in the comments section below and they will be answered with the best information available.
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Saturday, 12 March 2016

This Summer IRCTC Offers Eight Tour Packages

Posted By: Admin
This summer IRCTC offers eight tour packages
IRCTC Offers Eight New Tour Packages

Jammu, Gulmarg, Shimla, Darjeeling, Gangtok figure in the list of destinations. A visit to Mata Vaishno Devi mandir, one of the most popular shrines in the country, forms part of a few packages.

IRCTC offers eight tour packages this summer


Eight tour packages to various, popular cool climes of north and north-eastern India are on offer this summer from the South Central Zone of Indian Railway Catering and Tourism Corporation Ltd (IRCTC).

The ever enticing, sought after, picturesque Jammu, Gulmarg, Shimla, Kullu, Manali, Darjeeling and Gangtok figure in the list of tourist destinations covered under different packages. A visit to Mata Vaishno Devi mandir, one of the most popular shrines in the country, forms part of a few packages.

The duration range from 5-nights/6-days to 8 night/9 days. Per person tariff is upwards of Rs.10,000 -- with that of ‘Discover Amazing Kashmir’ Srinagar-Gulmarg-Pahalgam-Sonmarg-Srinagar 5 nights/6 days package cheapest at Rs.10,910. The ‘North East Delights’ New Jalpaiguri/Bagdogra-Darjeeling-Pelling-Gangtok-Kalimpong-New Jalpaiguri/Bagdogra 6 nights/7 days package, with a tariff of Rs.20,217, is the costliest of the lot.

Giving details, IRCTC SCZ Deputy General Manager (Catering and Tourism) N. Sanjeevaiah highlighted the benefits of patronising the government of India enterprise. Tour packages, an official release said, are available for government employees desirous of availing themselves of leave travel concession (LTC). A package to Guwahati-Shillong will be launched soon.

Tourists, however, need to make their own to and fro travel arrangements from their place of stay to the pick-up point of the package and in the return direction as well. IRCTC would help in getting confirmed onward and return train reservations.

On the package inclusion, Mr. Sanjeevaiah said pick-up and drop from airports, 3-star hotel accommodation, road transportation, off-board food service, driver-cum-guide service, travel insurance figure are among those included.

Also, IRCTC SCZ offers several tour packages from Secunderabad to popular pilgrim locations, including Tirupati and Shirdi, he said, adding facilitating darshan is part of the Tirupati package.
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